The overarching guiding principle of the company is I.C.E. – Incredible Customer Experience, at every touchpoint.
Our client-centric philosophy lead by our guiding principles of the company is I.C.E.— Incredible Customer Experience at every touch point. This incredible customer experience at every touch point has fueled continued growth and additional service offerings. Our clients range from small branch offices to Fortune 1000 companies. Every single one of them expects the best and we deliver!
Idea Networks is committed to developing and implementing creative and innovative technological solutions specifically tailored to each valued individual client, based on their unique challenges or opportunities. This approach dovetails naturally into our North American wide PMO (Project Management Office), which handles large rollouts and client change management services, enabling us to streamline processes and provide significant efficiencies for our clients.
By utilizing our guiding principle (I.C.E.) and applying next level thinking to our clients day-to-day reality, we ensure an extraordinary experience that meets all our clients’ goals and objectives, positioning them well for future success.
Within the next five years, Idea Networks will be redefining the world’s status quo by becoming a unique and distinct entity that provides inspiration to the industry as an integral part and recognized leader of the ecosystem in which we operate. Through creating innovative and out-of-the-box solutions this vision will be met.
At Idea Networks we strongly believe that having a customer-focused mindset and understanding the needs of our clients will unveil the right problems and stories leading to the How’s and How to’s for implementing and delivering the desired outcomes.
As we approach our 25th anniversary in 2023, we are very proud and thankful to our clients and the community for helping us achieve the following milestones: