Idea Networks - About us and our concept for creating successful rollouts

Concept

How We Work

Defining Success

At Idea Networks we have been in the business for over 20 years, making a positive difference in our client’s lives and the community. We quickly became a premium service provider of network cabling solutions and are continuing to reach new heights today.

Lead by our founder, Leonard Dea, and a highly experienced team we are building for tomorrow. By this, with a strong mindset, our team listens attentively to our valued customer’s problems; we then understand their story and develop the strategy and roadmap for solving their technical and logistical problems. Using our many years of experience and knowledge base, we position our customers for the future with innovative technological solutions. At every step we ensure the success of our clients as their trusted advisors.

We are 100% Canadian owned and deliver our service offering personally throughout the province of Ontario, as well as worldwide through our long-standing vetted partner network.

Our unique value proposition is that we pride ourselves on our core values of trust, integrity, and enhancing people’s quality of life. This positions us as the leader in national service work across Canada and North America. With the extremely strong partnership model we deliver to our clients; the right people, the right skills, the right place, at the right time.

Step One:

Discovery & Assessment

We assess our clients’ needs through a structured intake process going over every detail of the clients’ current situation and what the future looks like leaving no stone unturned. To this end our fully trained technicians’ utilizes their knowledge base and experience to ask the right questions for a smooth, positive and successful intake experience.

Step Two

Strategy & Planning

From the assessment our team develops a concrete strategy and roadmap based on the clients’ goals and objectives. The Strategy is then turned into an actionable plan with specific action items to be taken, with deadline dates to ensure the project is completed on time.

Step Three

Execution & Implementation

This is where our highly skilled team implements and executes on the strategy and roadmap. Utilizing the strategy, roadmap, specific action items, and deadline dates the team cohesively implements and executes in a timely manner.

Step Four

Review & Quality Assurance

At this point we do a final review and post assessment with our client to ensure we have met their goals and objectives. At this time a monitoring, measurement and follow-up system will be put in place to ensure our clients future success as their trusted advisors.

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Idea Networks – An Incredible Client Experience, at every touchpoint

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